- Graduate with 2-8 years healthcare experience and expertise in hospital billing, credit billings, and revenue leakage control
- Ensure compliance with billing policies, prepare accurate patient bills, coordinate with departments, handle billing queries, and maintain billing TAT
II. JOB PURPOSE To ensure correct billing and focus on revenue leakage.
III. KEY RESPONSIBILITIES
Core Responsibilities
- To ensure strict compliance to billing policy / tariffs & SOPs.
- To continuously check the interim bills of admitted patients.
- To ensure compliance to IRDA guidelines while preparing Non-payables in TPA cases.
- To help maintain Billing & Discharge TAT by timely & accurate bill preparation.
- Help in creating SOPs & HIS improvement for IP Billing.
- Coordinating / Liaoning with other departments i.e marketing, IPS, IT, Pricing cell for better & smooth billing practices.
- To check PSU / Corporate patients' documentations / valid AL while crediting the bill.
- To lead by example in exhibiting high levels of service orientation and proactive customer handling.
- To ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
- Assigning packages of Cath lab.
- Maintaining discharge register during for discharge flow/TAT
- To be well groomed, punctual & adhere to company policies and practices
- To follow Cash / Credit / Corporate billing /discount instructions
- To ensure timely action on patient queries related to billing queries
- Preparing TPA approvals as per given clauses
- Reports preparation in night hours.
IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables
- Minimum errors in billing.
- To be able to train and productively lead a current team to meet established organizational standards.
- Less than 1% error in billing and payment recovery.
- Ensure dispatch and docketing of all the credit bills as per the stipulated TAT.
V. JOB REQUIREMENTS
Minimum Qualifications
Graduate
Experience
2 to 8 years of relevant experience in healthcare facility.
Behavioural Skills
- Proper customer handling
- People management
- Self-motivated
Technical Skills
- Knowledge of Hospital Billing
- Knowledge of Credit Billings
- Control on Revenue leakages
- High Customer Focus
Language Skills English & Hindi
VI. KEY INTERACTIONS
Key Internal Contacts
- Head Accounts & Finance
- IP Billing team
- Doctors
- Nursing
Key External Contacts
- Patients and Customers
📌 Executive/ Sr. Executive (IP Billing) - Accounts & Finance (New Delhi)
🏢 Max Healthcare
📍 New Delhi
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