- Data Maintenance: Input, update, and clean internal databases regularly to ensure 100% records accuracy.
- Proactive Follow-Ups: Reach out to internal teams or external clients via email and phone to gather missing metrics or updates.
- Dashboard Management: Build, update, and maintain visual dashboards using tools like Excel
- Report Distribution: Schedule and share daily, weekly, and monthly performance reports with management.
- Data Verification: Cross-check multiple data sources to identify errors, gaps, or inconsistencies.
Required Skills & Qualifications
- Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables)
- Reporting Tools: Experience with dashboard tools like Advance excel.
- Communication:
Robust written and verbal communication skills for tracking down data from busy stakeholders.
- Attention to Detail: High precision in spotting errors within large data sets.
- Organization: Ability to handle multiple follow-up threads without losing track of deadlines.
- Process Tracking: Map actual operational timelines against targets to flag areas where delays frequently occur.
- Problem-Solving: Quick to identify data discrepancies and trace them back to the source process.
- Time Management: Highly organized; capable of juggling multiple active follow-ups while meeting strict reporting deadlines.