- Providing customer support by answering queries and resolving their issues.

- Building and maintaining healthy business relations with corporate clients, ensuring high customer satisfaction matrices by achieving delivery service quality norms and to find current opportunities for business growth.

- Interacting with customer for any design reviews till project completion.

- Coordinating with the production team to get the timelines for competing the project and share the timelines with clients.

- Client servicing activities- Working strongly with Internal Projects and planning team for maintaining the TAT for each activity.

- Updating client on regular basis regarding progress on drawings /Roadblocks / Targets achieved.

- Ensure to revise cost if the client changes the design or specifications and get approval from the client before dispatch.

- Manage tough customer regarding delay in deliverables with continuous rapport, relations and communication.

- Entire Planning,



Execution Implementation of Client Needs including all the documentation work - Estimates, PO, Pro-forma invoice Bill Submission.

- Responsible for follow up for vendor management, production work, dispatching the material rectification/corrections if any on time.

- Monitoring performances for all projects ensure quality parameters are maintained as per the Clients SLAs.

- Ensure all post sales orders activities are fulfilled in a timely and satisfactory manner.

- Co-ordinate customer visits to factory for product / vendor approval.

- Ensure submission of management reports in time.

- Ensuring customer complaints are attended promptly and closed satisfactorily.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive Projects (Bengaluru)
🏢 Achyutam International
📍 Bengaluru