About ISMA The Indian Sugar & Bio-Energy Manufacturers Association (ISMA) is the apex body representing India’s sugar and bio-energy industry, working closely with government, policymakers and member mills across the country.

About the role

We are looking for an Executive – Front Desk & Back Office to manage our reception and support day-to-day administrative operations. You will be the first point of contact for visitors, members and callers, and will also handle records, documentation and coordination across departments.

Key responsibilities

Front desk

- Receive and assist visitors, members and clients professionally
- Maintain the visitor register and ensure proper entry and exit procedures
- Handle incoming and outgoing calls and direct them to the right department
- Coordinate meeting room bookings
- Maintain records of dak, letters and couriers received and despatched
- Keep the reception area organised and presentable
- Maintain confidentiality while handling organisational information





Back office

- Carry out data entry and maintain accurate records
- Prepare, verify and maintain documents, files and registers
- Update databases, spreadsheets and other office records
- Coordinate with internal departments to complete administrative tasks on time
- Track pending work and update the reporting manager

Requirements

- Graduate or equivalent
- 2 to 5 years of experience in front desk and back office roles
- Working knowledge of MS Office, Excel and email
- Good verbal and written communication skills
- Strong organisational and time management skills
- Accuracy in data entry and document handling
- Professional, positive and service-oriented approach

Reporting to: Head (HR & Administration)

Employment type: Full time

Location: New Delhi To apply: Send your CV to [email protected]

📌 Executive – Front Desk & Back Office (Delhi)
🏢 Indian Sugar u0026amp; Bio-Energy Manufacturers Association
📍 Delhi