- Experience in Life Insurance Operations and Claims processing
- Process current business, premiums, service requests, claims, handle customer queries, maintain NPS scores, manage compliance and office administration
Key Responsibilities:
- New Business Processing
- Banking of Initial & Renewal Premium
- Retention of Surrender Requests
- Execution of all Service Requests - Post Policy Issuance
- Reverting on customer queries and complaints
- Maintaining high NPS Scores
- Life and Health Claims processing
- Handling compliance issues.
- Audit Rating
- Customer Centric
- Managing office administration assets and upkeep of the same.
📌 Executive - Customer Engagement (Agency) (Brahmapur)
🏢 Axis Max Life Insurance
📍 Brahmapur
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