13 Nov
|
Signzy
|
Gurugram
: Executive - Account Management
Location: Gurgaon
Experience: 2–3 Years
Work Mode: On-site
Immediate Joiner Preferred
About the Role
We are looking for a proactive, driven, and relationship-oriented Executive - Account Management to join our team in Gurgaon. The ideal candidate will be responsible for managing enterprise accounts, building strong client relationships, and ensuring a seamless client experience.
The candidate should have a strong understanding of account management, excellent communication skills, and the ability to work in a fast-paced setting.
Experience in the FinTech industry will be an added advantage.
Key Responsibilities
● Manage and nurture relationships with existing enterprise clients to ensure high levels of client satisfaction and engagement.
● Act as the primary point of contact for assigned accounts and build strong relationships with key stakeholders.
● Understand client requirements, business priorities, and challenges, and coordinate internally to ensure timely resolution.
● Proactively identify opportunities to strengthen existing relationships and drive account growth.
● Regularly follow up with clients to understand their expectations, gather feedback, and address any concerns.
● Coordinate with cross-functional teams to ensure smooth execution and delivery of client requirements.
● Take ownership of account-related activities, ensuring timely communication, follow-ups, and closure of action items.
● Monitor account health and proactively address potential risks or challenges.
● Maintain accurate records of client interactions, updates, and account progress.
What We’re Looking For
● 2–3 years of relevant experience, preferably in the FinTech, BFSI, or SaaS industry.
● Experience in managing enterprise accounts and handling multiple stakeholder relationships.
● Strong relationship management, interpersonal, and communication skills.
● Ability to understand client requirements and effectively coordinate with internal teams.
● Agile and adaptable, with the ability to work in a fast-paced environment and handle pressure.
● Self-driven, goal-oriented, and proactive, with a strong focus on execution.
● Someone who takes ownership, thrives on challenges, and has a solution-oriented approach.
● Ability to work independently while collaborating effectively with cross-functional teams.
Ideal Candidate Profile
We are looking for someone who is a natural relationship builder, takes complete ownership of their responsibilities, and enjoys working in a dynamic environment. The ideal candidate should be proactive in identifying challenges, comfortable interacting with senior stakeholders, and focused on delivering a positive client experience.
What We Offer
● Opportunity to work with cutting-edge AI-driven SaaS solutions in the digital trust ecosystem.
● Exposure to enterprise customers across Banking, FinTech, and Technology sectors.
● Opportunity to work closely with Product, Engineering, and Sales teams.
● Medical Insurance.
● Enjoy free team lunches – great ideas happen over food.
● Learning and growth opportunities in a fast-paced, high-growth startup.
● Recognition in a high-performance culture.
● Work in an open, collaborative, and feedback-driven environment.
📌 Executive : Account Management (Gurugram)
🏢 Signzy
📍 Gurugram