Job highlights

- 6+ years in cybersecurity with 4+ years Proofpoint administration, expertise in Proofpoint Email Protection, TAP, DLP, Encryption, SMTP analysis, and Microsoft 365 security stack
- Advanced troubleshooting of email security incidents, platform engineering, security policy design, integrations with Microsoft 365 and SIEM platforms, and 24x7 support participation

Position Description:

Company Profile

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Job Title: Exchange and Proofpoint Operations Engineer

Position: SSE/LA

Experience: 6-9 years

Category: Infrastructure/Software Engineer

Shift: 24 /7 - 8 hours shift

Main location: Bangalore

Position ID: J1026-2382

Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience

Role Summary The Proofpoint L3 Operations Engineer serves as the technical SME for the Proofpoint environment and is responsible for advanced troubleshooting, platform optimisation, configuration management, security enhancements, integrations, and engineering support. The role owns complex incidents, problem management, and platform improvements.

Key Responsibilities

Advanced Troubleshooting

. Resolve complex email delivery and security incidents.

. Perform deep dive analysis of: Mail flow failures TAP detections DLP events Email authentication failures Encryption issues

. Analyse SMTP transactions, logs, headers, and threat intelligence data.

Platform Engineering Administration

. Design and implement: Security policies DLP rules TAP policies Encryption policies Threat detection tuning

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Configure: SPF DKIM DMARC Secure Email Relay MX Routing

. Support tet expansion and implementation initiatives.

Security Enhancements

. Optimise threat detection and false positive reduction.

. Evaluate emerging email threats and protection strategies.

. Provide security recommendations to leadership and stakeholders.

Integrations

. Integrate Proofpoint with: Microsoft 365 Exchange Online SIEM platforms Splunk Sentinel Threat Intelligence platforms

. Support API based integrations and automation initiatives. s.

. Provide escalation support during major incidents.

Required Skills

Proofpoint Expertise

. Proofpoint Email Protection

. Proofpoint TAP

. Proofpoint Threat Response

. Proofpoint DLP

. Proofpoint Encryption

. Email Fraud Defence (Positive to Have)

Advanced Technical Skills

. SMTP Protocol Analysis

. Exchange Online

. Microsoft 365 Security Stack

. Email Authentication Frameworks (SPF, DKIM, DMARC)

. Secure Email Gateway Architecture

. DNS MX Routing Design

. API Integrations

. PowerShell Scripting

Security Knowledge

. Phishing Protection

. Malware Analysis

. Threat Hunting

. Email Security Architecture

. Incident Response

. Data Loss Prevention





Monitoring Analytics

. Splunk

. Microsoft Sentinel

. Defender for Office 365

. SIEM Correlation

Experience

. 4 6 years of Cybersecurity or Messaging Security experience.

. 4+ years of hands on Proofpoint administration and engineering.

. Experience in enterprise scale email security environments.

. Proofpoint Certified Professional (PCP)

. Proofpoint Certified Guardian

. Microsoft Security Operations Analyst

. Certified Information Systems Security Professional (CISSP)

. ITIL Foundation

. Microsoft Defender for Office 365

. Mimecast

. Maingun

. Cisco Secure Email

. Exchange Hybrid

. Azure Automation

. Security Operations Centre (SOC) experience

. Strong ITSM discipline (Incident, Problem, Change, Request Management)

. Queue ownership and SLA adherence

. 24x7 support participation

. Continuous service improvement mindset

. Excellent stakeholder communication and reporting skills

Preferred Certifications

Nice to Have Skills

. Microsoft Defender for Office 365

. Mimecast

. Maingun

. Cisco Secure Email

. Exchange Hybrid

. Azure Automation

. Security Operations Centre (SOC) experience

. Strong ITSM discipline (Incident, Problem, Change, Request Management)

. Queue ownership and SLA adherence

. 24x7 support participation

. Continuous service improvement mindset

. Excellent stakeholder communication and reporting skills

CGI Managed Services Expectations

Skills:

- Microsoft Exchange
- Operational Technology
- Splunk
- MS Office365

📌 Exchange and Proofpoint Operations Engineer (Bengaluru)
🏢 CGI
📍 Bengaluru