We are looking for an experienced Etsy Marketplace Specialist to run the day-to-day operations of an established Etsy shop.

The shop is live and selling. Your job is to keep it well listed, easy to find, well run and growing: strong listings, accurate inventory, solid Etsy SEO, timely offers and a healthy shop standing. You will work independently and your results will be clearly yours.

The role starts part-time (about 4 hours a day) and overlaps with US business hours. If you show what the shop can do with more of your time, more hours are available.

RESPONSIBILITIES

Shop and listing management

- Manage the daily operations of the Etsy shop
- Create, optimize and publish listings: title, tags, attributes, category, photos and description
- Keep prices, quantities, variations, personalization options and processing times accurate
- Watch listing performance (views, visits, favorites, conversion) in Etsy Stats and improve the weak ones
- Renew, update and retire listings, and keep everything within Etsy's seller policies

Etsy SEO and listing content

- Research the search terms buyers actually use, with Etsy search suggestions and tools such as eRank, Marmalead or EverBee
- Write explicit, persuasive titles and descriptions, and use all 13 tags and the attributes well
- Improve main photos, thumbnails, image order and video to raise clicks and conversion
- Study competing listings and find ranking opportunities

Offers, promotions and Etsy Ads

- Plan and run sales, coupon codes and seasonal promotions
- Manage the Etsy Ads budget: watch spend and return, back the listings that perform and pause the ones that don't
- Keep shop sections, the shop announcement and the About section current

Inventory, shipping and orders

- Keep stock accurate and prevent overselling, including when items are sold on other channels
- Maintain shipping profiles and processing times, and support on-time dispatch




- Support new product launches and seasonal collections

Customers and shop standing

- Reply to buyer messages promptly and resolve issues professionally
- Monitor reviews and respond to them
- Protect shop standing: review ratings, response rate and on-time shipping

Promotion and reporting

- Support promotion on Pinterest and Instagram and email campaigns
- Produce weekly and monthly reports on visits, conversion rate, orders, revenue, ad spend and listing performance
- Turn the data into specific recommendations, and suggest growth ideas on your own initiative

HOW WE MEASURE SUCCESS

Etsy sales growth, search visibility and ranking, listing quality, conversion rate, shop standing and customer satisfaction, timely listing uploads and inventory accuracy.

REQUIREMENTS

- 5+ years of experience managing Etsy shops, including listing management
- Strong understanding of Etsy search and SEO: titles, tags, attributes, categories and listing quality
- Comfortable with the Etsy seller dashboard and Etsy Stats, and with making decisions from the numbers
- Excellent written English and product copywriting skills
- Strong attention to detail and organization
- Able to work independently and meet deadlines
- Proficient in Microsoft Excel or Google Sheets
- Available about 4 hours a day with overlap with US business hours

NICE TO HAVE

- Experience with premium home décor, textiles, furniture, gift or handmade products on Etsy
- Experience running Etsy Ads
- Experience with eRank, Marmalead, EverBee, Alura or a similar Etsy research tool
- Canva, Photoshop or other tools for listing photos and mockups
- Experience with print-on-demand or digital-product listings
- Familiarity with eBay, Amazon or Shopify
- Pinterest or Instagram experience for driving traffic to the shop
- Experience using AI tools for content creation and productivity

BENEFITS

- Part-time role with a clear path to more hours based on results
- 5-day work week

📌 Etsy Marketplace Specialist (India)
🏢 Zenius
📍 India