Job highlights

- Work in 24x7 rotational shifts ensuring continuous service availability
- We are hiring a skilled L2 Network Engineer with strong hands-on experience in FortiGate firewalls and Forti-Manager to support and manage enterprise network security infrastructure
- Fortinet NSE 4 or above Certification
- Experience : 3-5 Years

Experience : 3-5 Years Qualification: Diploma / Degree / B.Tech in Computer Science / IT / related field

We are hiring a skilled L2 Network Engineer with robust hands-on experience in FortiGate firewalls and Forti-Manager to support and manage enterprise network security infrastructure. The role involves providing L2 support in a 24x7 environment, handling escalations, and ensuring high availability, security, and performance of network services.

The candidate will be responsible for configuring, monitoring, and troubleshooting firewall policies, VPNs, and network connectivity issues while working closely with L1 and L3 teams for incident resolution and continuous improvement.

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Key Responsibilities

- Provide L2 support for network and security infrastructure with focus on Fortinet technologies
- Manage and troubleshoot FortiGate firewall configurations including policies, NAT, VPNs, and UTM features
- Perform centralized firewall management using Forti-Manager, including policy deployment and device management




- Handle VPN configurations and issues (IPSec & SSL VPN) across sites
- Investigate and resolve network incidents, firewall rule conflicts, and connectivity issues
- Perform log analysis, troubleshooting, and root cause identification
- Support change implementation, firmware upgrades, and patching activities
- Monitor network performance using standard tools and ensure SLA adherence
- Coordinate with L3 teams for complex issues and major incidents ____________________

Role Expectations

- Work in 24x7 rotational shifts ensuring continuous service availability
- Ability to handle L2 escalations independently with strong troubleshooting skills
- Maintain documentation, configurations, and knowledge base updates
- Follow ITIL processes for incident, change, and problem management ____________________

Skills Focus (Highlight for proposal/vendor clarity)

- FortiGate Firewall (Mandatory)
- FortiManager (Mandatory)
- VPN (IPSec / SSL)
- Routing & Switching basics (OSPF, VLAN, etc.)
- Network troubleshooting (CLI / packet analysis)
- Fortinet NSE 4 or above Certification.
- Netskope Basic Knowledge.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Engineer Network Security (Kozhikode)
🏢 Soffit Infrastructure Services
📍 Kozhikode