LESER India Pvt. Ltd.

It is a 100% subsidiary of LESER GmbH & Co. KG, Germany, a globally recognised manufacturer of safety valves. Established in 1987, LESER India combines German engineering expertise with local manufacturing capabilities, with its corporate office in Mumbai and manufacturing facility in Paithan, Maharashtra.

We foster a culture of technical excellence, continuous improvement, collaboration and professional growth, offering employees opportunities to contribute and develop within a global organization.

Job Summary:

To ensure the timely, accurate, and compliant processing and execution of customer orders by effectively coordinating with internal departments, Sales and customers. The role involves end-to-end post-order management, including order confirmation, order processing, obtaining necessary approvals, monitoring order status, coordinating deliveries and shipments, and maintaining inspection and other required documentation.

Responsibility & Authority:

A. Post-order execution :

- Ensuring correctness of order entry within the timeline and highlighting the deviations (discount limit/ incorrect information) on immediate basis as per the guidelines provided.
- Ensuring preparation of checklist and ensuring order is entered as per the approved offers and technical requirments.
- Ensure accurate and timely order confirmation, including verification of order details, commercial terms.
- Updating the CRM & Order Tracker on regular basis.
- Coordinate with Sales, Engineering, Production and other internal stakeholders to ensure smooth order execution
- Follow up on required internal and external approvals to ensure timely order processing, order release, and execution.
- Handle customer queries, technical and commercial clarifications,



and order changes by coordinating with the relevant internal departments and ensuring timely responses.
- Co-ordinating with SCM to ensure the orders are being delivered as per the CDD to avoid any LD.
- Ensuring Orders are entered with correct GST details, shipping location & billing address.
- Support continuous improvement of order processing, approval workflows, documentation, SAP/CRM, and related sales processes.

B. Administrative responsibilities :

- Ability to prioritize assignments and ensure timely completion of tasks and documentation.
- Solid time management and organizational skills to manage multiple responsibilities and meet deadlines.
- Proactive approach to problem-solving and continuous process improvement.
- Collaborative team player with the ability to work effectively across departments.
- High level of accuracy and attention to detail in offer preparation, documentation, and data management.
- Effective communication and coordination with internal teams, customers, and international stakeholders.
- Ability to take ownership of responsibilities, adapt to changing priorities, and ensure timely execution.

Building knowledge :

- Develop product knowledge to strengthen understanding of products and their applications.
- Enhance SAP skills and learn advanced functions to improve work efficiency and productivity.

Qualification: Diploma in Mechanical, Automobile, Chemical, or Instrumentation Engineering, or a relevant discipline.

Experience required: 1-3 Years

Required Skills:

- Relevant experience in the valves, pumps, compressors, mechanical seals, or other engineering product industries.
- Good understanding of order processing and post-order coordination with factories and customers.
- Strong verbal and written communication skills.
- Knowledge of CRM, SAP, or other ERP systems will be an added advantage.

Preference:

- Candidate must be based in Mumbai. (Mandatory)
- Immediate joiners will be preferred.

📌 Engineer (Mumbai)
🏢 LESER India
📍 Mumbai