WE'RE HIRING | E-COMMERCE MANAGER – D2C & MARKETPLACE

? Location: Gurugram, Haryana

? Experience: 6–10 Years

We are looking for an experienced, business-oriented, and highly results-driven E-commerce Manager to lead and scale our overall online business across D2C and leading marketplace platforms.

We are looking for someone who can take complete ownership of online business performance, drive aggressive revenue growth, improve profitability, optimize channel operations, and build scalable business processes.

This leadership role is for someone who understands that e-commerce isn't just about generating sales, but about building a sustainable, profitable business.

WHAT YOU'LL OWN

- Overall E-commerce Business & P&L; Management
- Take end-to-end ownership of the company's online business across D2C and marketplace channels.
- Drive overall revenue, GMV, contribution margins, and profitability.
- Manage channel-wise P&L; and business performance.
- Develop monthly, quarterly, and annual business plans and revenue targets.
- Monitor channel-level costs, advertising spends, discounts, commissions, logistics, and operational expenses.
- Identify opportunities to improve business margins and overall profitability.
- Present business performance, forecasts, and growth plans to management.
- D2C & Marketplace Business Growth
- Manage and scale business across Amazon, Flipkart, HealthKart, Tata 1mg, Nykaa, Meesho, the company's D2C website, and other relevant marketplaces.
- Develop channel-specific growth strategies.
- Identify new business opportunities, channels, and revenue streams.
- Drive new product launches, category expansion, and assortment optimization.
- Improve customer acquisition, repeat purchases, AOV, and customer retention.
- Ensure consistent growth across all online sales channels.
- Revenue & Profitability Optimization
- Develop strategies to achieve revenue and profitability targets.
- Monitor channel-wise sales, contribution margins, and unit economics.
- Optimize product pricing, discounting, offers, and promotional strategies.




- Track marketing spend against revenue and contribution.
- Identify underperforming channels, products, and campaigns.
- Implement corrective measures to improve overall business performance.
- Performance Marketing & Customer Acquisition
- Plan and manage online customer acquisition strategies across Meta, Google, and other relevant advertising platforms.
- Work with internal teams and external agencies to drive profitable growth.
- Monitor ROAS, CAC, AOV, conversion rates, and customer lifetime value.
- Optimize advertising spend within management-approved budgets.
- Develop strategies for remarketing, retention, and repeat purchases.
- Align marketing investments with revenue and profitability goals.
- Marketplace Management & Optimization
- Oversee marketplace account performance and channel growth.
- Drive marketplace visibility, organic rankings, product listings, and conversion optimization.
- Manage marketplace advertising and promotional campaigns.
- Build relationships with marketplace account managers and platform teams.
- Optimize marketplace pricing, inventory, fulfilment, and operational performance.
- Ensure each marketplace delivers sustainable and profitable growth.
- D2C Website & Conversion Rate Optimization
- Take ownership of the D2C website's business performance.
- Improve website conversion rates and customer purchase journeys.
- Optimize landing pages, product pages, checkout processes, and upselling opportunities.
- Monitor website traffic, conversion funnels, bounce rates, and customer behaviour.
- Coordinate with technology and marketing teams for website improvements.




- Develop strategies to improve repeat purchase rates and customer retention.
- Inventory, Supply Chain & Operations
- Coordinate with procurement, warehouse, logistics, and fulfilment teams.
- Ensure optimum inventory availability across sales channels.
- Minimize stock-outs, cancellations, RTO, returns, and inventory ageing.
- Improve order fulfilment efficiency and customer experience.
- Ensure smooth coordination between sales, marketing, finance, and operations.
- Team Management & Business Execution
- Lead and manage the e-commerce team and its day-to-day operations.
- Define team KPIs, responsibilities, and performance targets.
- Monitor team performance and ensure accountability.
- Establish efficient systems, processes, and reporting structures.
- Coordinate with cross-functional teams to ensure business objectives are achieved.
- Business Analytics & Performance Reporting
- Establish daily, weekly, and monthly business performance tracking.
- Monitor channel-wise revenue, profitability, advertising efficiency, and operational KPIs.
- Analyze sales trends, customer behaviour, product performance, and channel economics.
- Develop business forecasts and growth projections.
- Provide actionable insights and recommendations to management.

WHAT WE'RE LOOKING FOR

- 6–10 years of experience in e-commerce, D2C, or marketplace business management.
- Proven experience managing and scaling online businesses.
- Hands-on understanding of Amazon, Flipkart, HealthKart, Tata 1mg, Nykaa, Meesho, and other marketplaces.
- Experience managing D2C website operations and performance marketing.
- Robust understanding of P&L; management, contribution margins, ROAS, CAC, and unit economics.
- Demonstrated ability to drive revenue growth while maintaining profitability.
- Experience managing teams, budgets, and cross-functional operations.
- Strong analytical and problem-solving skills.
- Advanced proficiency in MS Excel and business reporting.

? Interested candidates apply here →https://forms.gle/H5oz86QN1Taz5d34A

📌 Ecommerce Manager (Gurugram)
🏢 PrimeVita Official
📍 Gurugram