Company Description Silent Shores Resort & Spa is a luxury 5-star resort spread across 28 acres of landscaped gardens and a serene lakeside setting near Mysore, India. The resort offers 57 rooms in multiple categories, designed to cater to a variety of guest preferences, from couples to larger groups. Located just 10 km from the iconic Mysore Palace and the Railway Station off Hunsur Road, the property combines natural tranquility with convenient access to city attractions.

Guests experience a welcoming atmosphere, spacious surroundings, and a focus on rejuvenating mind, body, and spirit through premium hospitality and spa services.

Role Description The Duty Manager is responsible for overseeing daily resort operations to ensure smooth functioning and exceptional guest experiences. This full-time, on-site role based in Mysore includes supervising front office activities, coordinating with housekeeping, food and beverage, and spa teams, and resolving guest inquiries and issues promptly and professionally.

The Duty

Manager monitors service standards, manages staff scheduling and shift handovers, and ensures that safety, hygiene, and quality procedures are consistently followed. The role also involves supporting check-in and check-out processes, reviewing occupancy and revenue reports, assisting with special events or group bookings,



and maintaining clear communication with senior management about operational priorities.

Qualifications

- Candidates should possess strong hospitality and customer service skills, with experience managing guest relations and handling escalations in a resort or hotel environment.
- Candidates should possess leadership and team management skills, including the ability to supervise staff, coordinate cross-functional teams, and support performance and training.
- Candidates should possess operational and organizational skills, such as shift management, basic reporting, attention to detail, and adherence to safety and quality standards.
- Candidates should possess communication and interpersonal skills, including clear spoken and written English, the ability to engage diverse guests, and effective internal coordination.
- Candidates should ideally have prior experience in a 4- or 5-star property, familiarity with hotel management systems (PMS), and strong problem-solving and decision-making abilities.
- Candidates should typically hold a diploma or degree in Hotel Management, Hospitality, Business Administration, or a related field, or have equivalent relevant experience.
- Candidates should be willing to work flexible schedule, including weekends and holidays, and be comfortable with an on-site operational role in Mysore.

📌 Duty Manager (Mysuru)
🏢 Silent Shores Resort u0026
📍 Mysuru