The selected FOS personnel will be primarily responsible for driving digital banking adoption and customer engagement through the following activities:
- Customer Onboarding: Drive IndSMART registration among eligible Savings Bank customers, covering both Existing-to-Bank (ETB) and New-to-Bank (NTB) customers, with a target of 50 customer onboardings per FOS per day.
- Customer Activation: Ensure that every customer onboarded on IndSMART is adequately guided and assisted in completing at least one financial transaction to facilitate digital activation.
- Promotion of Digital Transactions: Encourage and educate customers to undertake regular financial transactions through IndSMART, UPI and other digital payment channels.
- Customer Handholding:
Provide personalised assistance to customers in downloading, registering, navigating and effectively utilising the various features of the IndSMART application.
- Lead Conversion: Follow up on pending IndSMART leads systematically and ensure the conversion of eligible customers.
- Reporting and Monitoring: Submit daily reports covering deployment, customer onboarding, activation and transaction-related performance to the designated Bank officials.
- Graduation is mandatory
- Age 20 to 35
Perks
- Salary Structure
Experience
Monthly Salary ()
Fresher to 1 year
18,400
1 year to 2 years
19,900
2 years and above
22,400
📌 Digital Banking- FOS-CUDDALORE
🏢 Indbank Global Support Services
📍 Cuddalore
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