Description

DevOps Engineer: Digital Retail Platform

Location: [Location / Remote / Hybrid]

Working Hours: Standard working hours as defined in the SOW. On-call, weekend, and release coverage are excluded unless separately approved in writing.

Experience Required: 5+ years in DevOps, CI/CD, or cloud infrastructure roles

Role Summary

We are seeking a DevOps Engineer to configure, automate, deploy, monitor, and support DevOps services for the Digital Retail Platform. The engineer will work on prioritized backlog items, AWS accounts, and tools authorized by United. The role covers CI/CD pipeline work, container build and deployment support, infrastructure-as-code configuration, security and code-quality tool integration, and operational support during working hours.

United sets priorities and approves access, changes, releases, and production actions. The engineer delivers within that framework and documents the work clearly.

Key Responsibilities

CI/CD Pipeline Engineering

- Design, enhance, configure, and support CI/CD pipelines using United-approved tools, primarily GitHub Actions, with exposure to Harness where prioritized.
- Troubleshoot pipeline, build, deployment, and DevOps configuration issues in GitHub Actions and other approved tools.
- Enable execution of application-team-provided unit tests within pipelines and automate the associated workflow.

Cloud Infrastructure and Infrastructure as Code

- Configure approved AWS resources, including Amazon ECS and Amazon EKS, through authorized accounts.
- Create, review, and update CloudFormation templates and CDK or other United-approved infrastructure-as-code configurations.
- Troubleshoot cloud configuration issues within the engineer’s authorized access.

Containers and Deployment

- Create and maintain Docker images and support their deployment to approved container platforms.
- Support Docker build processes and Helm charts for deployments to Kubernetes (EKS).

Security, Quality, and Vulnerability Checks

- Integrate United-designated static application security testing (SAST),



software composition analysis (SCA), code-quality, agile application security testing (DAST), and infrastructure vulnerability checks into CI/CD pipelines.
- Report scan results clearly. Vulnerability remediation, risk acceptance, and remediation prioritization remain with United or the responsible application team.

Monitoring and Operational Support

- Monitor authorized cloud and on-premises environments using United-approved tools, including Dynatrace.
- Support the investigation of production incidents during working hours.
- Provide out-of-hours support only with United’s prior written approval.

Proofs of Concept and Recommendations

- Carry out time-boxed proofs of concept for DevOps tooling when prioritized by United.
- Recommend DevOps configuration and automation options. United makes all decisions on architecture, business requirements, and production adoption.

Documentation

- Prepare DevOps configuration, pipeline, deployment, runbook, and operational-support documentation for assigned work.
- Provide technical input to architecture and design documents when requested, without owning application architecture or functional design.

Required Qualifications

- 5+ years of hands-on experience in DevOps, CI/CD, or cloud infrastructure engineering.
- Strong, hands-on experience with GitHub Actions for building and maintaining CI/CD pipelines.
- Working experience with AWS services, particularly Amazon ECS and Amazon EKS, and IAM fundamentals.
- Proficiency with infrastructure as code, including AWS CloudFormation and AWS CDK.
- Solid working knowledge of Docker, including image creation, optimization,



and container troubleshooting.
- Experience with Kubernetes deployments and Helm charts.
- Experience integrating security scanning (SAST, SCA, DAST) and code-quality tools into pipelines.
- Experience with monitoring and observability tools, ideally Dynatrace.
- Scripting proficiency in Bash, Python, or PowerShell.
- Strong troubleshooting skills across build, deployment, and cloud configuration issues.

Preferred Qualifications

- Hands-on experience with Harness or other CD platforms.
- Familiarity with Dynatrace or similar APM tools for incident investigation.
- AWS certification such as AWS Certified DevOps Engineer or AWS Certified Solutions Architect.
- Experience working in multi-vendor engagements with defined scope and change-control processes.

Key Competencies

- Ability to deliver within an approved scope and capacity, with clear prioritization and communication.
- Respect for governance works within approved access, change controls, and release approvals.
- Clear documentation habits and the ability to explain technical work to non-technical stakeholders.
- Proactive troubleshooting with a focus on root cause and durable fixes.
- Collaborative mindset, working with application teams, security, and infrastructure stakeholders.

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 584051
- Project Location 1 : Pan India
- Project Location 2 : (No Value)
- Project Location 3 : (No Value)
- Project Location 4 : (No Value)
- Delivery SPOC : Niteshwar Bhardwaj
- Relevant Experience : 6
- Mandatory skills : Harness, AWS Services, Kubernetes, Docker
- Desired skills : Dynatrace, Bash, Python, or PowerShell.
- Domain (Industry) : Airlines / Aviation
- BGC (Before onboarding / After onboarding) : PostOB
- Total Experience (Ex. 5-7 Years) : 6+ years
- BGC Details : NA
- BGC Vendor : NA
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : General
- Shift Timings : General

📌 DevOps Engineer: Digital Retail Platform (Bengaluru)
🏢 Trigent Software
📍 Bengaluru