Job highlights

- 1.5+ years in Desktop/IT Support with expertise in hardware, software, printer troubleshooting and basic networking
- Provide L1 desktop support, troubleshoot hardware/software issues, maintain IT peripherals, handle network and user access problems, and manage support tickets
- Up to ₹25,000 CTC per month with ₹18,000 in-hand salary

Desktop Support Engineer L1 Company: SGS India Pvt. Ltd.

Position: Desktop Support Engineer L1

Location: Chakan, Pune, Maharashtra

Experience: 1 + Years

Salary: Up to 25,000 CTC per month In Hand - 18,000

Notice Period: Immediate Joiners to 10 Days

If Candidate is Interested for this requirements Can share updated resume - [email protected]

Job Location

SGS India Pvt. Ltd.

GAT No. 293/1/3,

Opposite Courtyard Marriott Hotel, Near HP Chowk,

Chakan, Village Khalumbre, Taluka Khed,

Pune, Maharashtra 410501.

Job Responsibilities

- Provide Level 1 desktop and technical support to end users.
- Troubleshoot hardware, software, and operating system-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.




- Handle basic network connectivity and LAN troubleshooting.
- Provide support for Windows OS, MS Office, and other standard applications.
- Create, update, and track IT support tickets.
- Troubleshoot user login, password, and access-related issues.
- Escalate unresolved technical issues to the appropriate support team.
- Ensure timely resolution of user issues and maintain proper documentation.

Required Skills
- Valuable knowledge of desktop and laptop troubleshooting.
- Basic understanding of Windows Operating Systems.
- Knowledge of hardware, software, and printer troubleshooting.
- Basic networking knowledge (LAN, IP, DNS).
- Good communication and problem-solving skills.
- Ability to provide end-user technical support.

Candidate Requirements
- Minimum 1.5 years of experience in Desktop Support / IT Support.
- Candidates must be available to join immediately or within 10 days.
- Candidates should be comfortable working from the Chakan, Pune location.

Interested candidates can share their updated resumes.

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