Job highlights

- 1+ year experience in Desktop Support with skills in Windows OS troubleshooting, hardware/software installation, and basic LAN/Wi-Fi knowledge
- Provide L1 IT support, troubleshoot desktops, laptops, printers, resolve network issues, and manage support tickets
- ₹24,000 CTC with ₹17,000 in-hand salary per month

Desktop Support Engineer L1

Client: CMA CGM

Location: Ambit IT Park, 8th Floor, 32A & 32B, Ambattur Industrial Estate, Chennai 600058

Experience: 1+ Year CTC: 24,000 per month

In-Hand Salary: 17,000 per month

Working Days: 6 Days a Week

Notice Period: Immediate Joiners Only

Interview Mode: Virtual + Face-to-Face (F2F)

Candidate who are ok with this Share Your Resume: [email protected]

Job SummaryWe are looking for a Desktop Support Engineer L1 to provide first-level IT support, troubleshoot hardware and software issues, and ensure smooth IT operations for end users.Roles and Responsibilities

- Provide L1 technical support for desktops, laptops, printers, and other IT peripherals.
- Troubleshoot Windows operating system, software, and hardware-related issues.
- Assist users with Microsoft Office, email, login, and application-related problems.




- Identify and resolve basic LAN, Wi-Fi, and network connectivity issues.
- Install and configure operating systems, software, and IT equipment.
- Create, update, and resolve IT support tickets within the defined timelines.
- Escalate unresolved technical issues to the appropriate support team.
- Maintain professional communication and provide timely support to end users.

Required Skills
- Minimum 1 year of experience in Desktop Support or IT Helpdesk Support.
- Basic knowledge of Windows OS, desktop and laptop troubleshooting.
- Knowledge of hardware, software installation, and IT peripherals.
- Basic understanding of networking concepts such as LAN, Wi-Fi, and IP connectivity.
- Valuable communication and troubleshooting skills.
- Immediate joiners preferred.

Employment Details
- Client: CMA CGM
- Salary: 24,000 CTC per month
- Approx. In-Hand: 17,000 per month
- Work Schedule: 6 days a week
- Interview Process: Virtual and F2F
- Joining: Immediate

Interested candidates can share their updated resumes for consideration.

📌 Desktop Support Engineer (Chennai)
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