- Experience in operations support with expertise in troubleshooting systems and process analysis
- Support field through system troubleshooting, ensure governance and TAT adherence, coordinate with sales and operations teams, and communicate process changes
Job Purpose "This position is open with Bajaj Finance ltd."Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity
Duties and Responsibilities
- Duties and Responsibilities :: Duties and Responsibilities : Key Deliverables: Duties and Responsibilities ::
- Support field through trouble shooting on system
- Ensuring governance adherence and meeting the TAT
- Monthly hold clearance
- Process Analysis Sharing of best practices with team.
- Coordinate with Salesensuring mechanism in place for processing of files within desired TAT.
- Ensuring timely communication to stakeholders on any change in process
- Liasoning with functional team - Operations
Required Qualifications and Experience Duties and Responsibilities : Key Deliverables: Duties and Responsibilities ::- Support field through trouble shooting on system
- Ensuring governance adherence and meeting the TAT
- Monthly hold clearance
- Process Analysis Sharing of best practices with team.
- Coordinate with Salesensuring mechanism in place for processing of files within desired TAT.
- Ensuring timely communication to stakeholders on any change in process
- Liasoning with functional team - Operations, risk, banking, to cover process gap