- Experience in operations with skills in process analysis and liaisoning between sales, banking, and risk teams
- Support field troubleshooting, ensure governance and TAT adherence, coordinate file processing, and communicate process changes
Job Summary
This position is open with Bajaj Finance Ltd.
Culture Anchor: Work hard - Consistently puts in effort; plans and tracks daily progress to achieve targets. Execute with rigor - Takes responsibility for meeting targets with focus and effort. Own it - Maintains honesty and fairness in all interactions in line with the organization's policies. Act with integrity.
Responsibilities
- Support field through troubleshooting on system.
- Ensuring governance adherence and meeting the TAT.
- Monthly hold clearance.
- Process analysis; sharing of best practices with the team.
- Coordinate with Sales to ensure mechanism in place for processing of files within the desired TAT.
- Ensuring timely communication to stakeholders on any change in process.
- Liaison with functional teams - Operations, Risk, Banking, to cover process gaps.