- Experience in process analysis and troubleshooting with solid liaison skills across operations, risk, and banking teams
- Support field troubleshooting, ensure governance and TAT adherence, coordinate with sales for timely file processing, and communicate process changes to stakeholders
Job Summary
This position is open with Bajaj Finance Ltd.
Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with rigor - Takes responsibility for meeting targets with focus and effort. Own it - Maintains honesty and fairness in all interactions in line with the organization's policies. Act with integrity.
Responsibilities
- Support field through troubleshooting on system
- Ensuring governance adherence and meeting the TAT
- Monthly hold clearance
- Process analysis sharing of best practices with team
- Coordinate with Sales ensuring mechanism in place for processing of files within desired TAT
- Ensuring timely communication to stakeholders on any change in process
- Liaisoning with functional team - Operations, risk, banking, to cover process gap
Required Qualifications and Experience
- Support field through trouble shooting on system
- Process Analysis Sharing of best practices with team.
- Coordinate with Sales ensuring mechanism in place for processing of files within desired TAT.
- Liasoning with functional team - Operations, risk, banking, to cover process gap