- Experience in loans and finance operations with skills in lead fulfillment and team management
- Meet business targets for loan and insurance products, manage multiple channels, recruit and lead off-roll teams, handle customer escalations, and monitor key performance metrics
Job Purpose
"This position is open with Bajaj Finance ltd." Duties and Responsibilities
- Meeting exceeding business goals/targets in different products i.e.
Loans
Insurance bundled/Non Bundled through Lead fulfillment Field Activity on existing Data Base
- Manage, control own all channels businesses.
- Recruit, retain, manage build a productive team of Off Roll employees
- Maintain delinquency on the portfolio, in line with the Product Segment.
- Take Care of customer Escalations and Complaint
- Monitor measure key conversion, productivity data penetration metrics
- Effectively engage with Credit, Operations Risk teams.