- Experience in loans and channel management with skills in delinquency control and team building
- Meet business targets for loan and insurance products, manage channels, recruit and lead off-roll teams, handle customer escalations, and coordinate with credit and risk teams
Job Summary
This position is open with Bajaj Finance ltd.
Responsibilities
- Meeting exceeding business goals/targets in different products ie.
Loans
Insurance bundled/Non Bundled through Lead fulfillment Field Activity on existing Data Base
- Manage, control own all channels businesses.
- Recruit, retain, manage build a productive team of Off Roll employees
- Maintain delinquency on the portfolio, in line with the Product Segment.
- Take care of customer escalations and complaint
- Monitor measure key conversion, productivity data penetration metrics
- Effectively engage with Credit, Operations Risk teams.