Job highlights

- Graduate with 2-3 years experience in direct or channel sales of loans, knowledge of Salesforce.com and Finnone

- Meet business targets for loans and insurance products, recruit and manage off-roll employees, handle customer escalations, monitor portfolio delinquency and productivity metrics

Job Summary

This position is open with Bajaj Finance Ltd.

Responsibilities

- Meet and exceed business goals/targets in different products, i.e., Loans and Insurance bundled/Non-Bundled through lead fulfilment and field activity on existing database; manage, control, and own all channels businesses.

- Recruit, retain, manage & build a productive team of off-roll employees.

- Maintain delinquency on the portfolio, in line with the product segment.

- Take care of customer escalations and complaints.

- Monitor & measure key conversion, productivity & data penetration metrics.

- Learning and understanding of CRM & lending system - Salesforce.com & Finnone is must.

- Effectively engage with Credit, Operations & Risk teams.





- Hygiene management - this forms the crucial part of car refinance business - effective monitoring and PDD collection.

- Tracking cases at every stage to have better control.

Qualifications and Experience

- Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans.

Experience in Insurance will be an added advantage.

- Ensure to update status within 24 hrs of lead received.

- Ability to Recruit FOS through different channels.

- Maintain a pickup percentage as per the metric.

- Maintain FOS productivity as the metric.

- Excellent Team Handling and problem resolving ability.

- Valuable hands on experience and knowhow for working on Data Management and MS Office.

- A good team leader to handle the team and achieve the set target.

- Exceptionally high motivational levels and needs to be a self-starter.

📌 Deputy Manager - New Car Finance (Mumbai)
🏢 Bajaj Finance
📍 Mumbai