- Human Resources
- Dwarka-Max Super Speciality Hospital
- Posted On 11 Nov 2026
- End Date 25 Nov 2026
- Required Experience10 - 15 years
Basic Section Basic Section
No. Of Openings1
DesignationDeputy Manager
Employee CategorySupport
Closing Date 25 Nov 2026
Skills
Skill
Required Qualification
BachelorsGraduate
I. JOB DETAILS
Job Title
Manager (Learning & Development) – Human Resources
Reporting Supervisor
Unit Head – Human Resources
II. JOB PURPOSE
Responsible for developing, delivering, managing, monitoring and measuring comprehensive training programmes that are carried out for middle & senior management levels, across the organisation.
The key tasks include learning interventions for middle to senior level management, engagement of senior stakeholders in capability building & change exercises, soft skill enhancement, and functional trainings in order to maintain a motivated and skilled workforce.
III. KEY RESPONSIBILITIES
Core Responsibilities
Learning & Talent Development – Planning and Formulation
- Propose and develop current employee development and talent management initiatives / programs.
- Develop long and short-term employee development and talent management strategies and plans.
- Conduct Training Needs Identification and Training Needs Analysis for Middle to senior managers
- Contribute in development, revision, and evaluation of training course content.
- Conducting and coordinating Managerial Development programs across various levels as per the Learning strategy & organization needs
- Provide Management reviews and reports as required.
- Ensure learning interventions are High impact and engaging as per learners group needs
- Conduct TTT & certifications for other facilitators for standardized Learning outcome
- Measure effectiveness and business impact programs delivered.
Consultancy and Monitoring
- Meet with the HOD’s and senior team members to identify training needs for training and development solutions.
- Plan & create talent development strategies and solutions to meet long and short-term business needs.
- Oversee the training conducted by functional trainers and guide them with regards their delivery skills.
Training Budget
- ü Considering the costs of planned programs and keeping within budgets.
- Monitor compliance to the annual training budget at the unit Reduce or highlight revenue leakage or any pilferage.
Continuous Improvement
- Review and continually suggest improvement of the Training modules, ensuring that it remains current and ensures a consistent high quality of training, services and information for learners.
- Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers. (Functional training is handled by the function and it members).
- To monitor the functional training of the outsourced staff/ GDA like HK/ F&B;/ Nursing
This list should not be regarded as exhaustive and the position holder will be expected to deliver other duties that are relevant and appropriate to this scope.
- IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables
- Trainings Conducted as per the Organizational needs/Training Calendar.
- Ensuring 100% of Employees go through the Management Development and capability development programs as per learning strategy and roadmaps
- Maintenance of records (Incompliance to NABH and Company standards) of all the training conducted.
- Introduce new Programs, revaluate existing for a continuous improvement
- Maintaining a module and training delivery feedback score of 4.00 (on scale of 1 to 5 min) in every session.
- User feedback scores on core support functions especially in displaying behaviours.
- Post training audits of employees who have undergone Learning Experiences and interventions.
V. JOB REQUIREMENTS
Minimum Qualifications
Graduate / Post graduate.
Experience
7-11 years of experience in Learning and Development in Talent Identification, Development, Managerial Development and OD and Change management
Behavioural Skills
- Fast Learner
- Executive Presence
- Expert Facilitator and Conceptualizer
- Interpersonal Skills and Man Management Skill
Technical Skills
- L&D; Certifications: Psychometric assessment certified, TTT certified, Leadership & behavioral training delivery certified.
- Analytical skills & process orientation.
- Negotiation Skills.
- Excellent Excel and PowerPoint.
Language Skills English & Hindi
VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts
- Liaise with stakeholders at Leadership and Middle Management level
- All Departments for training programs, training needs analysis, organizing programs.
- Nursing and other clinical and technical departments for training records maintenance, mentors program.
- Coordinate and facilitate for logistics for all training programs conducted in the designated unit/zone.
- Any external institute tie ups