- Graduate with 1+ years experience in finance industry system support and knowledge of SFDC and BRE issues
- Resolve SFDC and BRE issues, educate teams, liaise between IT and product teams, attend meetings, and submit BRDs for solutions
Job Summary
This position is open with Bajaj Finance Ltd. To handle and provide solutions for transactional activities of the field team and ensure the implementation of projects is end-to-end satisfying the requirements.
Responsibilities
- Resolving SFDC functions related issues
- Resolving BRE level issues
- Educating internal and field teams on issues due to training requirements
- Constant observations on the issues raised by the field team
- Raising regular IT requests to resolve issues
- Constant communication between IT and Product teams to identify the changes
- Attending bi-weekly meetings with IT to find the bigger solution
- Find solutions to the repetitive problems and submit BRD
- Interacting with field teams to identify the exact issues
Qualifications
- Graduate or equivalent
- 1+ years of experience in finance industry support of systems