Company: Jeena Sikho Lifecare Ltd.

Department: Hospital Operations / Administration

Position: Deputy Manager

Experience: 3–5 Years (Relevant Hospital Experience Preferred)

Location: Chennai Hospital / Branch Location

Employment Type: Full time

About Jeena Sikho Lifecare Limited

Jeena Sikho Lifecare Limited, established in 2007, is a rapidly growing healthcare organization specializing in Ayurveda. With 5,000+ employees and 126 centres across India, along with an international presence in Nepal, Kazakhstan, and the UAE, we are committed to holistic wellness, employee well-being, and professional growth, offering a supportive work environment with career advancement opportunities and statutory benefits such as PF and ESI.

Job Summary

We are looking for a responsible and experienced Deputy Manager to oversee hospital administrative activities, facility maintenance, documentation, and patient care coordination. The candidate will be responsible for ensuring smooth hospital operations, maintaining operational standards, and supporting overall patient satisfaction.

Key Responsibilities

1. Hospital Maintenance & Facility Operations

- Oversee and manage daily hospital maintenance and facility operations.
- Ensure proper functioning of hospital infrastructure and utilities.
- Coordinate with maintenance staff and external vendors for repairs and maintenance.
- Monitor cleanliness, hygiene, and safety standards across hospital premises.
- Ensure timely resolution of maintenance-related issues.

2. Administrative & External Coordination

- Handle external administrative tasks and official site visits as required.
- Coordinate with government offices, vendors, and other external stakeholders.
- Manage official documentation and administrative follow-ups.
- Ensure timely completion of assigned external activities.

3. Documentation & Record Management





- Maintain and organize hospital documentation and departmental files.
- Ensure proper documentation of operational and administrative activities.
- Maintain records, reports, registers, and compliance-related documents.
- Ensure documents are updated, properly filed, and readily accessible.

4. IPD Rounds & Patient Relations

- Conduct regular rounds in the IPD to monitor patient care standards.
- Interact with patients and their attendants to gather feedback.
- Identify patient concerns and coordinate with concerned departments for resolution.
- Monitor patient satisfaction and ensure timely grievance handling.
- Ensure a comfortable and satisfactory patient experience.

5. Coordination & Operational Support

- Coordinate with doctors, nursing staff, front desk, housekeeping, and other departments.
- Monitor daily operational activities and address administrative issues.
- Support management in implementing hospital policies and SOPs.
- Prepare operational reports and share updates with management.

Required Qualifications & Skills

- Graduate in any discipline; MBA in Hospital Management or Healthcare Administration preferred.
- 3–5 years of experience in hospital administration or operations.
- Strong knowledge of hospital facility management and administrative processes.
- Good documentation and reporting skills.
- Excellent communication and coordination abilities.
- Strong problem-solving and organizational skills.
- Basic knowledge of MS Excel, Word, and hospital management systems.

Key Performance Indicators (KPIs)

- Smooth hospital administrative and facility operations.
- Timely resolution of maintenance-related issues.
- Accurate and updated hospital documentation.
- Regular IPD rounds and effective patient feedback management.
- Timely resolution of patient complaints.
- Compliance with hospital SOPs and operational standards.

📌 Deputy Branch Manager (Chennai)
🏢 JEENA SIKHO LIFECARE
📍 Chennai