Job Requirements

Job Requirements

Job Details

Responsible for Demand & Supply Planning for all Zoya products, ensuring optimal production scheduling, material availability, and alignment of priorities across the value chain and Inventory Management of Solitaire Stones. The role focuses on achieving 90%+ OTIF, maintaining a 95%+ solitaire inventory service level within budgeted norms, and driving 100% Brand Satisfaction Score through proactive stakeholder engagement and timely query resolution. Additionally, it leads process standardization, knowledge management, predictive analytics, and continuous improvement initiatives, including 3 Kaizen initiatives per month, to enhance operational efficiency, service delivery, and overall business performance.

1. Demand Planning & Fulfillment

- Own demand and supply planning for all Zoya products, driving 90%+ OTIF through effective material planning, order release, and fulfillment tracking.
- Ensure stone and semi-finished goods (SFG) availability, coordinating with stakeholders to resolve shortages and establish realistic production timelines.
- Align indent schedules with production capacity, material readiness, and brand priorities to ensure timely order execution.

2. Priority & Production Management

- Establish clear priorities across front-end and back-end teams, balancing business urgency with service commitments.
- Track production performance against planned schedules, address execution gaps, and proactively mitigate fulfillment risks.

3. Solitaire Inventory Management

- Maintain optimal solitaire stone buffers to achieve a 95%+ service level while controlling inventory within budgeted norms.
- Review SKU consumption and demand trends to optimize buffer levels, improve availability, and minimize excess inventory.

4. Brand & Stakeholder Management

- Serve as the primary point of contact for brand teams, managing planning alignment,



fulfillment escalations, and service-related concerns.
- Conduct weekly reviews, one-on-one discussions, and boutique visits to capture feedback and ensure timely issue resolution.
- Drive 100% Brand Satisfaction Score through proactive communication, effective coordination, and consistent service delivery.

5. Process Excellence & Analytics

- Develop and maintain dashboards to monitor key metrics, track progress against targets, review operational data, and drive data-driven decision-making and timely corrective actions.
- Lead predictive analytics projects to improve demand visibility and planning accuracy, while identifying process gaps and implementing sustainable improvements.

External Interfaces

- Vendors & VMI partners (stones, replenishment suppliers)
- Boutique teams (Zoya)

Internal Interfaces

- Merchandising & Brand Teams
- Production Planners & Production Teams
- QA, Inventory & Finance functions

Work Experience Work Experience / Job Requirements

Education

- BE / B.Tech and any Degree Production, Industrial, or related Engineering

Relevant Experience

- 0–2 years of experience in supply chain/demand planning, preferably in retail, jewelry, or luxury.
- Proven experience in inventory optimization, replenishment planning, and DDP alignment.
- Track record of leading cross-functional projects and delivering measurable results in availability metrics.

Behavioural Skills

- Solid leadership with ability to influence across functions.
- Excellent stakeholder management and communication skills.
- Analytical thinker with problem-solving and decision-making capability.
- Continuous improvement mindset, with a bias for action and delivery.

Knowledge & Technical Skills

- Proficiency in Power BI, Excel, Python and ERP systems (SAP / Oracle preferred).
- Strong understanding of supply chain metrics(Fill rates, DDP, Service level).
- Skilled in process mapping, Kaizen, and predictive analytics tools.

📌 Demand & Supply Planning Executive (Hosur)
🏢 Titan Company
📍 Hosur