Interested Candidates can apply via : https://smrtr.io/Cs4_D

Company Description ? HIRING: GoDaddy International Blended Process (Sutherland) ?

? Location: Airoli, Navi Mumbai

? Process: US International (Voice, Chat & Email)

? Role: Customer Support & Upselling

? Salary & Perks:

In-Hand: Up to ₹26,000/month

PBI: ₹2,750/month

Travel Allowance: ₹3,500/month (₹1,750 one-way)

Incentives: Attractive Sales Incentives

? Shift & Offs:

US Shifts | 5 Days Working (2 Offs)

? Home Drop Available

✅ Eligibility:

Mandatory International BPO experience (Voice or Blended)

Excellent English communication skills

? Interested? Apply Now!

Send your CV directly to:

? WhatsApp: (phone hidden)

? Email: [email protected]

Role Description The Customer Upselling Associate is a full-time remote role responsible for engaging existing customers, identifying their needs, and proposing appropriate upsell opportunities that add value to their experience. Day-to-day activities include handling inbound and outbound customer interactions, explaining product or service features, and guiding customers toward upgraded plans or additional offerings. The role involves collaborating with customer support and sales teams to ensure a seamless experience, documenting interactions accurately,



and following established processes and compliance guidelines.

The associate will use digital tools and CRM systems, meet performance targets, and participate in regular training to stay current on products, promotions, and customer engagement techniques.

Qualifications

- Strong customer-facing skills, including experience in Customer Support, Customer Service, and Customer Experience.
- Demonstrated ability in Sales, with a focus on upselling, cross-selling, and meeting or exceeding performance targets.
- Background in Training, coaching, or mentoring related to customer interactions or product knowledge is beneficial.
- Excellent communication skills, both verbal and written, with active listening and problem-solving abilities.
- Comfort working remotely, with reliable internet access, robust time management, and self-organization skills.
- Familiarity with CRM or contact center tools and basic proficiency in common office software.
- Prior experience in a contact center, customer success, or sales environment is preferred.
- High school diploma or equivalent required; further education in business, communications, or related fields is an advantage.

📌 Customer Upselling Associate (Thane)
🏢 Sutherland
📍 Thane