Job Overview

We are looking for a confident and customer-focused Calls & Customer Support Representative with good English communication skills. The candidate will be responsible for handling customer queries, making and receiving calls, providing accurate information, and ensuring a positive customer experience.

Roles & Responsibilities

- Handle incoming and outgoing customer calls professionally.
- Communicate with customers in English and understand their queries.
- Provide accurate information about the company's products and services.
- Resolve customer issues and queries in a polite and timely manner.
- Follow up with customers whenever required.
- Maintain proper records of customer interactions and call details.
- Ensure customer satisfaction through effective communication and support.
- Coordinate with the internal team to resolve customer concerns.

Required Skills & Qualifications

- Positive verbal communication skills in English.
- Strong interpersonal and listening skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to handle customer queries patiently and professionally.
- Good problem-solving and multitasking abilities.




- Freshers and experienced candidates can apply.

Perks & Benefits

? Friendly Work Culture – Work with supportive managers and a collaborative team that values creativity and growth.

? Beautiful Office Infrastructure – Experience one of the most aesthetically pleasing and well-designed offices in Jaipur.

? Gaming Zone – Unwind and recharge in our dedicated gaming area—because great ideas need relaxed minds.

? In-House Library – Access a curated collection of books for learning, motivation, and leisure reading.

? Growth-Oriented Learning – Real-time exposure to live projects and the chance to work closely with experienced professionals.

? Access to Premium Tools – Learn and explore AI tools, design platforms, and content automation as part of your day-to-day tasks.

? Fun Fridays & Celebrations – Regular team-building activities, themed days, and festival celebrations to keep the fun going.

? Green Workplace – A fresh and calming atmosphere with plants and open spaces that boost productivity and peace.

📌 Customer Support Representative (Jaipur)
🏢 EMIAC technologies
📍 Jaipur