Job Opening: Telecom Voice Process We are hiring experienced professionals for the role of Customer Support Executive in an International Voice Process. If you have prior experience in international voice support and are looking to build a career in the banking domain, this opportunity is for you! Role Summary: As a Customer Support Executive, you will handle customer interactions for a leading international client, providing high-quality support and ensuring customer satisfaction through effective communication. You will be responsible for addressing customer inquiries related to banking services and ensuring a seamless experience. Key Responsibilities: - Handle inbound customer calls related to banking queries.

- Assist customers with account-related concerns, transactions, and general inquiries.
- Provide accurate information and ensure first-call resolution.
- Maintain professionalism and compliance with banking standards.
- Escalate complex issues as per process guidelines.



Eligibility Criteria: - Minimum 1 year of experience in International Voice Process (mandatory).
- Excellent verbal communication skills in English.
- Graduate preferred.
- Willingness to work. Key Skills: - Strong communication and listening skills.
- Customer handling and problem-solving ability.
- Attention to detail and compliance awareness. Perks & Benefits: - Attractive salary package.
- Incentives & performance bonuses.
- 5 days working with 2 rotational offs.
- Growth opportunities opportunities in the banking domain.
- Cab facility (as per company policy). If you meet the eligibility criteria and are interested in this opportunity, please reach out to us. We are looking for immediate joiners only.

Industry

BPO / Call Center

Department

Customer Service (International)

📌 Customer Support Executive (Bengaluru)
🏢 The Job Factory
📍 Bengaluru