Job highlights
- 6+ months BPO/International BPO/Chat Process experience with excellent written English and 30+ WPM typing speed
- Handle UK customer queries via live chat/email, ensure timely resolution and maintain quality standards
- Salary up to 4 LPA (₹27,000 in-hand) plus incentives, cab facility, medical insurance, PF, and 5-day workweek
Job Title: Customer Support Executive - UK Chat Process | Tech Mahindra
Company: Tech Mahindra
Location: Commerce Zone, Yerwada, Pune
Job Type: Full-time | Work From Office
Shift: UK Shift
:
Tech Mahindra is hiring for UK Chat Process for our Yerwada, Pune location. We are looking for candidates with excellent written communication skills and prior BPO experience to handle customer queries via Chat for UK customers.
This is a non-voice process with high earning potential through incentives.
Key Responsibilities:
- Handle customer queries for UK customers via Live Chat / Email
- Provide accurate information and resolve customer issues in a professional manner
- Maintain quality and CSAT as per process standards
- Follow process SOPs and ensure timely resolution
Eligibility Criteria:
- Minimum 6 Months of BPO / International BPO / Chat Process Experience (Mandatory)
- Excellent English - Written Communication Skills
- Good Typing Speed (30+ WPM preferred)
- Comfortable with UK Shift (Rotational)
- Immediate Joiners Preferred
Salary & Benefits:
- Salary: Up to 4 LPA (Up to 27,000 In-hand) + Very Positive Incentives
- Both Ways Cab Facility Provided
- 5 Days Working
- Medical Insurance & PF Benefits
- Growth Opportunities in Tech Mahindra
Walk-in / Contact Details:
HR: Yogini Kori
Contact: (phone hidden)
Email:
[email protected]
Location: Tech Mahindra, Commerce Zone, Yerwada, Pune
Interested candidates can Call / WhatsApp on (phone hidden) or share your CV on the email ID above.
_Refer your friends and help them build a career with Tech Mahindra!_
📌 Customer Support Executive (Pune)
🏢 Tech Mahindra
📍 Pune