We are looking for a highly skilled and experienced Customer Support Executive to join our team at PayU India. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and promptly.

- Provide accurate information about products or services to customers.

- Use problem-solving skills to address complex customer complaints.

- Collaborate with internal teams to enhance customer experience.

- Maintain high product knowledge to effectively support customers.

- Consistently meet or exceed performance metrics, such as resolution rate and response time.

Job Requirements

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.

- Strong problem-solving and analytical skills.

- Proficient in using computer systems and software applications.





- Ability to adapt to changing situations and priorities.

- Strong attention to detail and organizational skills.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Customer Success Associate,

Industry Type: Events / Live Entertainment,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills analytical skillscommunication and interpersonal skillscommunication skillscustomer complaintscustomer experiencecustomer servicecustomer support

📌 Customer Support executive (Mumbai)
🏢 PayU
📍 Mumbai