Company Description Space Link Infra Private Ltd. is a one-stop real estate service provider focused on being a long-term “forever property link partner” for its clients. The company offers professional consultancy for buying, selling, and leasing a wide range of properties, including luxury homes, villas, apartments, office spaces, plots, and agricultural lands.

Space Link

Infra emphasizes honesty, integrity, and service, aiming to multiply client wealth and well-being through genuine, objective advice. A team of qualified and dedicated real estate professionals supports individual and corporate clients. The company also assists with property documentation, government-related obligations, and legal work on behalf of clients.

Role Description This is a full-time, on-site Customer Support Executive role based in Hyderabad.

The Customer Support

Executive will handle incoming client inquiries via phone, email, and in person, providing accurate information about properties, services, and processes. The role involves maintaining high levels of customer satisfaction by resolving issues promptly, coordinating with internal teams, and following up to ensure closure.

Responsibilities include managing online support channels, maintaining records of interactions in CRM or other systems,



and supporting clients with documentation and basic technical queries related to property listings or portals.

The Customer Support

Executive will also contribute to continuous improvement by identifying common issues and suggesting enhancements to customer service processes.

Qualifications

- Solid Customer Support and Customer Service skills, with a focus on clear communication and problem-solving.
- Ability to drive Customer Satisfaction through timely responses, empathy, and professional follow-up.
- Experience with Online Support channels such as email, chat, and web-based inquiry systems.
- Basic Technical Support capabilities to assist clients with property portals, digital documentation, and related tools.
- Good spoken and written English; proficiency in local languages is an advantage.
- Comfort working in a client-facing, on-site environment and collaborating with sales and operations teams.
- Strong organizational skills, attention to detail, and ability to manage multiple inquiries simultaneously.
- Prior experience in real estate, customer support, or a related service industry is preferred.
- Minimum of a high school diploma; a bachelor’s degree in any discipline is an added advantage.

📌 Customer Support Executive (Hyderabad)
🏢 Space Link Infra Private
📍 Hyderabad