Company Description Kheewa Incorporation is a business development consulting organization serving Micro, Small, and Medium Enterprises across the Indian region. The company supports clients in strengthening their business strategies, improving operations, and enhancing market presence. In addition to business development consulting, Kheewa provides promotion services and portfolio management to help organizations grow sustainably.

The team is focused on driving measurable growth and long-term value for clients. Applicants joining Kheewa will be part of a client-centric environment dedicated to continuous improvement and business success.

Role Description The Customer Support Executive is a full-time remote role responsible for delivering responsive and professional support to clients via phone, email, and online channels. This role involves handling customer queries, resolving issues, providing product and service information, and ensuring a positive experience throughout every interaction. The executive will document support cases, follow up on pending requests, and collaborate with internal teams to address client needs efficiently.





Daily responsibilities include maintaining service quality standards, contributing to customer satisfaction initiatives, and sharing feedback to improve processes and offerings.

Qualifications

- Robust customer interaction skills, including Customer Support and Customer Service, with a focus on clear communication and empathy.

- Experience in maintaining Customer Satisfaction through timely issue resolution and professional client handling.

- Ability to manage Online Support channels, including email, chat, and ticketing systems.

- Basic Technical Support capabilities to troubleshoot common user issues and escalate more complex problems appropriately.

- Excellent verbal and written communication skills in English; additional regional languages are an advantage.

- Comfort working in a remote environment, with good time management, self-organization, and reliability.

- Prior experience in customer-facing roles, preferably in consulting, services, or SME-focused businesses.

- Minimum of a high school diploma; a degree in Business, Communication, or related fields is beneficial.

📌 Customer Support Executive (India)
🏢 Kheewa Incorporation
📍 India