- Excellent English communication skills with basic computer literacy and 30+ WPM typing speed
- Handle international customer inquiries via voice, chat, and email; troubleshoot issues; maintain high CSAT and FCR scores
- Salary 3.25-5.00 LPA plus monthly incentives, relocation assistance including free travel and hotel stay
URGENT HIRING | International BPO Customer Support Opportunities in Jaipur Role: Customer Support Executive / Customer Service Representative (Voice / Chat / Email)
Location: Jaipur, Rajasthan (Work from Office)
Salary: 3.25 LPA 5.00 LPA + Monthly Incentives
Experience: 0 to 5 Years (Freshers & Experienced Candidates Welcome)
Education: 12th Pass / Undergraduate / Any Graduate / Postgraduate
COMPLETE RELOCATION ASSISTANCE FOR OUTSTATION CANDIDATES:
Planning to move to Jaipur? We make your relocation seamless!
Free 1-Way Travel Ticket (Flight / Train) to Jaipur
10 Days Complimentary Hotel Accommodation upon arrival
Relocation Bonus & Joining Support (as per policy)
JOB OVERVIEW
We are hiring Customer Support Executives for premier International BPO processes in Jaipur. As a Customer Care Representative, you will interact with global customers to resolve queries, troubleshoot issues, and deliver world-class service through International Voice Process, Live Chat Support, and Email processes.
KEY RESPONSIBILITIES
Handle incoming customer inquiries across International Voice, Chat, and Email channels professionally.
Identify customer needs, troubleshoot technical/service issues, and provide timely, accurate resolutions.
Maintain high Customer Satisfaction (CSAT) scores, quality scores, and First Contact Resolution (FCR).
Communicate effectively with international clients using fluent English communication skills.
Follow standard operating procedures (SOPs) and process guidelines efficiently.
CANDIDATE REQUIREMENTS
Excellent English Communication Skills (Spoken & Written).
Good listening, comprehension, and customer care / problem-solving abilities.