We are looking for a Customer Support Executive who is passionate about helping customers and delivering an excellent support experience. The ideal candidate should have strong communication skills, a calm personality, and the ability to handle customer queries professionally over calls and chats.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries with patience and empathy.
Provide accurate information about products, services, and processes.
Build positive relationships with customers through excellent communication.
Maintain a calm and qualified approach while handling difficult situations.
Follow up with customers whenever required.
Maintain proper records of customer interactions.
Coordinate with internal teams to ensure timely issue resolution.
Required Skills & Qualifications
Good communication skills in Hindi and English (spoken and written).
Strong calling and telephonic conversation skills.
Good customer handling and problem-solving abilities.
Calm, patient, and positive personality.
Ability to listen actively and understand customer concerns.
Basic computer knowledge and ability to work with CRM or support tools.
Ability to work in a fast-paced environment.
Preferred Qualifications
12th pass.
0–1 yearof experience in Customer Support, Telecalling, or Customer Service.
Freshers with excellent communication skills are also welcome to apply.
What We're Looking For
Strong interpersonal skills.
Professional attitude and positive mindset.
Ability to remain composed under pressure.
Quick learner with a customer-first approach.
- Team player with a willingness to grow.
📌 Customer Support Executive (Dwarka)
🏢 idigitalpreneur
📍 Dwarka
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.