Job highlights

- Freshers or graduates with good verbal communication skills and basic customer handling knowledge

- Handle customer calls, provide accurate information, resolve queries, escalate complex issues, and maintain service quality

- Monthly CTC Rs. 18,650 with paid training stipend of Rs. 200/day

Roles & Responsibilities

- Handle incoming and outgoing customer calls professionally.

- Understand customer queries, concerns, and service-related requirements.

- Provide accurate information and appropriate resolutions to customer queries.

- Maintain professional communication and ensure a positive customer experience.

- Listen carefully to customers and understand their requirements.

- Follow the prescribed process guidelines and communication standards.

- Maintain proper call etiquette and professional behaviour during customer interactions.

- Escalate complex queries to the concerned department whenever required.

- Maintain service quality and customer satisfaction standards.

- Complete assigned responsibilities within the defined process guidelines.

Salary & Compensation

- Monthly CTC: Rs. 18,650

- Monthly In-Hand Salary: Rs. 14,350

- Training Duration: 20 Days

- Training Stipend: Rs. 200 per day





- Paid training prospect.

- No Sales Targets.

- No Sales Pressure.

Eligibility Criteria

- Freshers are welcome to apply.

- Both graduates and undergraduate candidates are eligible.

- Candidates should possess good verbal communication skills.

- Ability to communicate confidently in the required language.

- Basic understanding of customer handling and problem-solving.

- Candidates should be comfortable working in a rotational shift environment.

- Must be willing to work from the office in Sector 63, Noida.

Shift Timings & Work Schedule

- Shift Window: 6:00 AM to 12:00 AM

- Working Hours: Any 9-hour shift within the assigned shift window.

- Shift Allocation: Based on business requirements.

- Week Offs: Rotational week offs.

- Candidates must be comfortable with rotational shifts.

Training Details

- Initial training period of 20 days.

- Training is paid.

- Stipend of Rs. 200 per day during the training period.

- Candidates will receive process-related training and guidance to understand customer handling, communication standards, and operational procedures.

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