Eureka windoor Systems is hiring for Customer Support Executive (Dispatch) - for Bangalore (JP Nagar).
Experience - 1+ years
Address:311, 15th Cross, 5th Phase, 100 ft Road, Outer Ring Rd, J. P. Nagar, Bengaluru, Karnataka 560078.
Key Responsibilities
- Handle customer calls, enquiries, and provide timely updates regarding order status and deliveries.
- Coordinate with the sales team for order confirmation and customer requirements.
- Prepare and maintain sales orders, dispatch details, invoices, and delivery documents.
- Coordinate with the production and warehouse teams to ensure materials are ready for dispatch.
- Plan and coordinate daily dispatch schedules with transporters and logistics partners.
- Track dispatched materials and update customers regarding delivery status.
- Follow up on pending orders, delayed dispatches, and delivery-related issues.
- Maintain proper records of dispatch details, delivery challans, and customer communications.
- Handle customer complaints and coordinate with the concerned departments for timely resolution.
- Ensure smooth coordination between customers, sales, production, warehouse, and transport teams.
Required Skills & Qualifications
- Any Graduate / Diploma holder.
- Minimum 1 year of experience in customer support, sales coordination, or dispatch operations.
- Positive communication and interpersonal skills.
- Basic knowledge of MS Excel, Word, and email communication.
- Good coordination, follow-up, and time-management skills.
- Ability to handle multiple orders and dispatch schedules.
- Knowledge of manufacturing, building materials, or UPVC industry will be an added advantage.
Interested candidates Please drop your cv to "
[email protected]" or call to (phone hidden) Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Support Executive – Dispatch Coordination (JP Nagar) (Bengaluru)
🏢 Eureka Windoor Systems
📍 Bengaluru