– Customer Support Executive

Company Name: ADA Tech Solutions Pvt. Ltd.

Job Title: Customer Support Executive

Department: Customer Support / Operations

Job Location: Swargate, Pune, Maharashtra

Work Mode: Work From Office (WFO)

Employment Type: Full-Time

Job Summary

We are looking for enthusiastic and customer-oriented Customer Support Executives to handle customer queries, provide appropriate solutions, and ensure a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to handle customer interactions professionally.

Key Responsibilities

- Handle customer queries through inbound and outbound calls, emails, and other communication channels.
- Provide accurate information about products, services, and processes.
- Resolve customer complaints and issues within the defined timelines.
- Maintain professional communication and ensure customer satisfaction.
- Follow up with customers to ensure timely resolution of queries.
- Maintain accurate customer records and update information in CRM systems.




- Meet daily and monthly performance targets.
- Escalate complex issues to the concerned department whenever required.
- Follow company policies, quality standards, and standard operating procedures.

Required Skills & Qualifications
- Graduate in any discipline (preferred).
- Excellent verbal and written communication skills.
- Valuable listening and problem-solving abilities.
- Basic computer knowledge and MS Office skills.
- Customer-handling and interpersonal skills.
- Ability to work in a team and manage work pressure.
- Freshers and experienced candidates can apply.

Work Details
- Working Days: 6 Days a Week
- Weekly Off: As per company policy
- Shift: As per process requirements
- Location: Swargate, Pune

How to Apply? Interested candidates can share their updated resumes at:

Email: [email protected]

Contact: (phone hidden)

Company: ADA Tech Solutions Pvt. Ltd.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Swargate)
🏢 ADA Tech Solutions
📍 Swargate