Job highlights

- 0-2 years BPO experience with domestic voice process expertise

- Provide customer support via calls, emails, chats; handle telecalling, telemarketing, outbound sales; maintain CRM records; meet team targets

Roles and Responsibilities

- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.

- Handle domestic voice process activities such as telecalling, telemarketing, and outbound sales.

- Offer product solutions to customers based on their needs and preferences.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with team members to achieve daily targets and goals.

Desired Candidate Profile

- 0-2 years of experience in BPO industry (customer care/support).

- Any graduation degree (B.A., B.Sc., B.Com., BBA., B.Tech., etc.).

- Excellent communication skills in English language.

- Ability to work adaptable shifts including rotational shifts.

📌 Customer Support Executive (Indore)
🏢 CIEL HR
📍 Indore