13 Nov
|
Aelius City HR Solutions (OPC) Private
|
Chennai
13 Nov
Aelius City HR Solutions (OPC) Private
Chennai
Why You'll Like It Are you on the hunt for your first job or looking to take your customer support experience to the next level This role in Chennai could be just what you need. You'll get to connect with customers every day and make a real impact on their experience. The Work - Answer customer questions through phone, email, and chat promptly and with professionalism.
- Help customers troubleshoot any product issues they might face and provide explicit solutions.
- Keep detailed records of customer interactions so everyone stays informed.
- Work closely with other teams to ensure all customer needs are addressed swiftly and issues are escalated when necessary.
- Share insights with management about customer feedback and trends to help improve services.
- Join in training sessions to boost your knowledge about our products and refine your customer service skills. The Must-Haves - Excellent communication skills, both spoken and written, are essential.
- You should be comfortable handling complaints with kindness and professionalism.
- Familiarity with customer support software is a big plus.
- Strong problem-solving abilities and keen attention to detail are important.
- You should be ready to juggle tasks while maintaining high-quality support. Jump into a role where you can truly make a difference in how customers feel about our services!
Industry
Architecture / Interior Design
Department
R & D / Product Design
📌 Customer Support Executive (Chennai)
🏢 Aelius City HR Solutions (OPC) Private
📍 Chennai