Job highlights
- Experience with SAP B1 and advanced Excel for data management
- Manage ticket scheduling, coordinate bookings, handle invoicing, verify travel claims, and generate MIS reports
Role & responsibilities
- Ticket & Schedule Management.
- Coordinate ticket bookings and handle off-hour support requests.. Track daily availability and schedules of service engineers.
- Maintain complete logs and records of all service engineers.
- Invoicing & Accounts Handle customer support invoicing and coordinate with the accounts team.
- Verify travel claims and maintain travel expense records for engineers.
- Data Management & Reporting Maintain advanced Excel sheets for data tracking and analysis.
- Generate management information system (MIS) reports for the support team.
- Use SAP B1 for operational data entry and tracking. Requirements
Apply Quick!!!
[email protected]
📌 Customer Support Coordinator (Halol)
🏢 CIEL HR
📍 Halol