Communication Skills: Excellent English Communication Required
Location: Noida
Roles & Responsibilities:
Handle customer queries through calls, emails, and chat.
Provide accurate information about products and services.
Resolve customer complaints and concerns professionally.
Ensure excellent customer service and satisfaction.
Maintain accurate records of customer interactions.
Identify customer needs and provide appropriate solutions.
Follow up with customers to ensure timely resolution.
Coordinate with internal teams to resolve complex queries.
Maintain a positive and qualified attitude during customer interactions.
Meet quality standards and maintain service excellence.
Pay: ₹15,000.00 - ₹28,000.00 per month
Benefits
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related roles?
- What's your last in-hand salary ?
- Are you ok with the sales role with higher incentive ?