Job highlights

- Graduate / Post-Graduate - BBA,BCom,BA,BSc,BCA,MBA,MCom,MSc
- Freshers and candidates with experience in Customer Success,Client Operations,Client Servicing,Order Processing,Back Office Operations,or Telecalling Executive can apply
- Eligibility & Preferred Background

We are hiring Customer Success Executives to manage Manufacturing Operations, Client Handling, and Customer Success for multiple B2B Manufacturing Accounts. This role is ideal for candidates interested in Client Servicing, Order Processing, Back Office Operations, and B2B Client Coordination. Roles & Responsibilities

Handle Client Operations and Client Handling for assigned Manufacturing Accounts

Manage Customer Success, Client Servicing, Customer Support, and Client Follow-up

Assist in Order Processing, Order Management, Production Planning, and Dispatch Coordination

Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teams

Maintain MIS, Excel Sheets, Data Management, and Back Office Records





Track Packaging Material, Client-owned Materials, and ensure proper Documentation

Assist in Telecalling, Customer Care, and Client Escalation Handling

Support B2B Client Coordination, Operations Support, and smooth Manufacturing Operations

Eligibility & Preferred Background

Graduate / Post-Graduate - BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc

Freshers and candidates with experience in Customer Success, Client Operations, Client Servicing, Order Processing, Back Office Operations, or Telecalling Executive can apply

Knowledge of Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage

Solid English Communication, Coordination Skills, Teamwork, Problem-Solving Ability and Customer Success Orientation

📌 Customer Success Executive (Ahmedabad)
🏢 HCP Wellness
📍 Ahmedabad