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Job Title: Customer Success Executive (Schools)

Company: Ezyschooling

Location: Recent Delhi (On-site, Full-time)

About Ezyschooling

Ezyschooling is a digital platform that connects parents and K-12 schools, making the admission process simple and hassle-free. Our community includes 1,000+ schools and 1.5 lakh+ parents, all working towards one mission: simplifying the search for the right educational path. With a single application form for multiple schools and tools to compare schools, we help parents make well-informed decisions and aim to reshape the education landscape.

About the Role

We are looking for a Customer Success Executive to build strong relationships with our partner schools and ensure their satisfaction and retention. You will be the main point of contact for schools, solving their day-to-day challenges and helping them get the most out of our platform.

Key Responsibilities

- Ensure partner schools are satisfied, retained and receive top-notch service
- Resolve day-to-day operational challenges between schools and the organisation
- Onboard newly partnered schools




- Build and maintain strong relationships with schools, including school visits when required
- Follow up on payments on time and update records accordingly
- Coordinate with schools via email, WhatsApp, video calls and other platforms
- Drive upselling and renewals for existing schools

Skills & Qualifications

- Bachelor's degree in Business Administration, Marketing or a related field
- Excellent written and verbal communication skills
- Ability to multitask, prioritise and take ownership
- Ability to work independently as well as in a team
- Analytical mindset with a problem-solving approach
- Prior experience in customer success, sales or a related field is a plus

What We Offer

- Salary based on experience and skills
- Opportunity to work with a fast-growing EdTech platform
- Exposure to the school ecosystem and client relationship management

How to Apply Click "Easy Apply" or share your resume with our HR team:

? [email protected]

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📌 Customer Success Executive (Ghaziabad)
🏢 Ezyschooling.com
📍 Ghaziabad