Description

We are seeking enthusiastic individuals for the Customer Service position who are eager to provide exceptional support to our customers. This role is ideal for freshers/entry-level candidates looking to start their career in customer service.

Responsibilities

- Responding to customer inquiries via phone, email, or chat in a timely manner.
- Providing accurate information about products and services to customers.
- Resolving customer complaints and issues effectively and efficiently.
- Maintaining customer records and documenting interactions in the CRM system.
- Collaborating with other departments to ensure customer satisfaction and service quality.

Skills and Qualifications

- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving abilities and customer-focused mindset.
- Familiarity with customer service software and CRM systems.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Basic computer skills and proficiency in MS Office.

📌 Customer Service- Jyeshtha1 (Mumbai)
🏢 Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
📍 Mumbai