Hiring: Customer Service Executive – Domestic Voice Process

Location: Faridabad, Haryana

Process: Domestic Customer Service

Gender Preference: Female Candidates

Working Days: 6 Days a Week

Shift Timings: 10:00 AM – 6:30 PM

Job Overview

Hiring for a manufacturing company we are looking for a customer-oriented Customer Service Executive to manage customer calls, address complaints, and provide timely assistance over the phone.

Roles & Responsibilities

1. Handle incoming customer calls and respond to customer queries.
2. Address and resolve customer complaints professionally.
3. Provide accurate information about products and services.
4. Coordinate with relevant internal departments to ensure timely resolution of customer concerns.
5. Maintain proper records of customer interactions and complaints.
6. Ensure a positive customer experience through effective communication and follow-ups.

Required Skills

1. Excellent verbal communication skills.
2. Valuable customer-handling and problem-solving abilities.
3. Patience and a customer-focused approach.
4.



Ability to manage multiple customer queries efficiently.
5. Basic computer knowledge.

Eligibility Criteria

1. Female candidates.
2. Relevant customer service experience preferred.
3. Candidates with good communication and customer-handling skills are encouraged to apply.

Interested candidates please send your updated resume to the mail id mentioned in this job posting along with the following details:

Name -

Contact number -

What's app number -

Last salary -

Expected salary -

Last/Current Company -

Total experience -

Relevant experience -

Residential location -

Preferred job location -

Ok with rotational/night shift (Yes/No) -

Notice Period -

Date of birth & Age -

Email id -

Have experience in an international/domestic voice process (Yes/No) -

Highest Qualification (10th/12th/pursuing/graduate (please mention the degree) -

Available for the face to face round of interview (Yes/No) –

📌 Customer Service Executive - Voice Process (only females) (India)
🏢 MANUFACTURING
📍 India