Customer service - Gurgaon & Sriperumbudur (Gurugram)

Customer service - Gurgaon & Sriperumbudur (Gurugram)

13 Nov
|
Mainetti
|
Gurugram

13 Nov

Mainetti

Gurugram

- Provides a channel of communication to customers, processing recent enquiries.

- Act as a channel between customer and Sales team to ensure on time delivery. Coordinating with commercial teams in preparing shipping documents.

- Post Sales & Pre Sales Assistance

- Handing Customer Complaints and Sales returns.

- Proactive follow ups with Order Processing team and customer to meet the expected demand based on Customer

- Sharing Pending order status with customers - Payment follow- ups with customer in case of delay

- Conducting Customer Satisfaction Survey to ensure flawless service to customers

- Training customers on placing orders through Sales Force tool.

📌 Customer service - Gurgaon & Sriperumbudur (Gurugram)
🏢 Mainetti
📍 Gurugram

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About the role: GLG's Gurugram office is a global capability center (GCC) housing the full spectrum of GLG's functions - research, technology, operations, finance, legal, and more. Teams are embedded [...]

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|
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Customer Success Manager (Gurugram)

12 Nov
|
Techmutant Software Solutions
|
Gurugram
  • 12 Nov
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  • Gurugram

Hiring: Customer Success Manager (CSM) – Gurugram Company: TechMutant Software Solutions LLP Position: Customer Success Manager (CSM) Department: Customer Success & Client Relations Final Wor [...]

Subscribe to this job alert:

Get the latest job offers by email for: customer service - gurgaon & sriperumbudur (gurugram) / gurugram