Job Title: Customer Service Executive – Ocean Export
Location: Belapur, Navi Mumbai
Experience: 1–3 Years
Job Responsibilities:
- Handle end-to-end ocean export customer service operations.
- Coordinate with customers, shipping lines and overseas agents.
- Manage shipping instructions, shipping bills and export documentation.
- Coordinate vessel bookings and shipment schedules.
- Follow up on VGM, SI submission, draft BL and final BL.
- Track shipments and provide regular updates to customers.
- Resolve customer queries and ensure timely shipment execution.
Required Skills:
- Minimum 1 year of experience in freight forwarding/logistics.
- Basic knowledge of ocean export documentation and procedures.
- Valuable communication and coordination skills.
- Knowledge of MS Office.
Candidates preferred from Navi Mumbai only. Pay: ₹10,000.00 - ₹35,000.00 per month