Customer Service Executive (Ahmedabad)

13 Nov

Interactive Manpower Solutions

Ahmedabad

13 Nov

Interactive Manpower Solutions

Ahmedabad

Roles and Responsibilities

- Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and skilled manner.

- Provide accurate information on products/services offered by the company to meet customers' needs.

- Identify opportunities to upsell/cross-sell relevant products/services based on customers' requirements.

- Maintain records of all interactions with customers using CRM software for future reference.

- Escalate complex issues to senior team members or supervisors when necessary.

📌 Customer Service Executive (Ahmedabad)
🏢 Interactive Manpower Solutions
📍 Ahmedabad

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