We're Hiring — Customer Care Executive | Uzhavarbumi | Chennai - Medavakkam

Uzhavarbumi is growing its Customer Experience team, and we're looking for a warm, sharp, solution-oriented Customer Care Executive to join us at our Chennai office.

About the Role

You'll be the first voice our customers hear — handling inbound calls, resolving queries, logging complaints, and ensuring every interaction ends with a smile. You'll work on our Quick Fingers CRM platform with Exotel CTI integration, following a guided call-flow process designed for speed and accuracy.

What You'll Do

- Attend inbound customer calls and respond to WhatsApp/email queries
- Log complaints, track resolutions, and follow up until closure
- Capture customer feedback and escalate patterns to the CX Lead
- Maintain call history and customer records on the CRM
- Coordinate with Sales, Delivery, and Quality teams for resolution





Who We're Looking For

- 1–3 years of experience in customer support, tele-calling, or front-office roles
- Fluent in Tamil and English (spoken & written)
- Comfortable with computers, CRM tools, and basic Excel
- Patient, empathetic, and a good listener
- Graduate in any discipline
- Open to work in shifts. Morning 5:30 AM to Evening 8:30 PM. Any 9 hrs rotational shifts.
- In and around Medavakkam & Pallikaranai location

What We Offer

- Competitive salary
- ESI + PF + statutory advantages
- 6-day work week, day shift
- A culture that values ownership, kindness, and getting things right for the customer

Pay: ₹15,000.00 per month

Benefits

- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Executive (CSE) (Maduranthakam)
🏢 UzhavarBumi
📍 Maduranthakam